PRIVACY POLICY

Last updated: November 24, 2025.


This Privacy Policy explains how NKV Stuff (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from nkvstuff.shop or otherwise interact with our Services.
By accessing or using our Services, you agree to the practices described in this Policy.
Data Controller

For GDPR purposes, the Data Controller is:

NKV Stuff
Email: hello@nkvstuff.shop

You may contact us regarding any data protection questions at the email above.

Changes to This Policy

We may update this Privacy Policy from time to time due to operational, legal, or regulatory reasons.
When we update it, we will:

  • post the revised Policy on this page

  • update the “Last updated” date

Information We Collect

Information you provide to us:

  • Contact details (name, address, phone number, email)

  • Order information (billing & shipping address, payment confirmation, phone number, email)

  • Account details (username, password, security questions)

  • Shopping activity (items viewed, cart, wishlist)

  • Customer support messages (any info you include when contacting us)

How We Use Your Personal Information

A. To Provide Products and Services

We use your information to:

  • process orders and payments

  • manage your account

  • send order confirmations, updates, returns and exchange notifications

  • arrange shipping and delivery

  • enable product reviews

Legal basis: GDPR Art. 6(1)(b) – performance of a contract.

B. Marketing & Advertising

We may use your information to:

  • send marketing or promotional messages

  • personalize advertising on our Site and other platforms

Legal basis:

  • your consent (email/SMS marketing)

  • our legitimate interest (to promote our business)

You may opt out at any time.

C. Customer Support

We use your information to respond to inquiries and improve our Services.
Legal basis: legitimate interest.

Cookies

We use Cookies and similar technologies to:

  • operate and improve the Site

  • remember your preferences

  • analyze site usage

  • personalize advertising

For non-essential cookies (analytics, marketing), we rely on your consent.

Most browsers accept cookies automatically. You may disable cookies through your browser settings, but this may affect Site functionality.

Sharing Your Personal Information

We share your information with trusted third parties to operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., DHL, UPS, postal services)

  • E-commerce platform (Shopify)

  • Analytics & advertising partners (e.g., Google Analytics)

We only share what is necessary for them to perform their services.

International Data Transfers

Some third parties (including Shopify) may process personal data outside the EEA.
In such cases, we rely on:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Other GDPR-compliant safeguards

Data Retention

We retain your information only as long as necessary:

  • Order & billing records: 5 years (legal obligation)

  • Account data: until deletion is requested

  • Marketing data: until consent is withdrawn

  • Support messages: 1–3 years depending on relevance

You may request deletion sooner unless we must retain the data for legal reasons.

Your Rights (EU/EEA Residents)

You have the right to:

  • access your data

  • correct inaccurate data

  • request deletion (“right to be forgotten”)

  • restrict processing

  • object to processing (including marketing)

  • withdraw consent at any time

  • request data portability

To exercise your rights, contact us at hello@nkvstuff.shop

Third-Party Websites

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review their policies before sharing any information.

Contact

If you have any questions about this Privacy Policy or our data practices, please email us at: hello@nkvstuff.shop.